How many of you are so busy that when the pop-up offers you a chance to explore now, you close the box and tell yourself “later”? How many of you raise your hand when you hear the question, "Can someone explain how I...." about a software application? And how many of you wish you could do something more efficiently and effectively with less time? I suspect we all do or have done these at one time or the other. We are so busy these days that just the thought of planning and scheduling technology training is daunting. But broken into small bytes of data, the training will become effortless and effective.
First, know where you need to start. Survey what they need, how they need it, and when do they need it. Don’t train the world, convert your neighbors. Start close to home and like a good neighbor, the word will spread. Keep it simple. Simple goes farther. While there maybe 6 different ways to use the new scanner, they only need to know one of them. So pick the method that is the simplest and produces the best results. Such as, “Push the scan button”. Hit them where they are, don’t take up their time. Start their day with a ‘Tech Tip’. It can be delivered by email, comes regularly, and they can store it in an email folder for when they need it. Make it worthwhile for them, make them responsible. Check up on them and don’t fail to congratulate even the smallest achievements, publicly, and by name. No shotgun, “Atta-boys”.
Take your small bytes and consolidate them in a file and soon you’ll have to upgrade your flash drive! One person, one new skill, one step to success, one byte at a time.
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I really like what you said about keeping the training simple. Most of the time when new technology is introduced many people get very overwhelmed. They might understand what you are doing in the training but when they have to apply what they learned it can be very confusing. I also like your idea about the Tech Tip. Many teachers read their e-mail everyday and a friendly reminder "Tech Tip" on how to do a specific task would be nice for teachers to have as a reference.
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